Privacy Policy
Effective Date: September 7, 2026 • Operated by Invention Hill
1. Overview and Scope
This Privacy Policy applies to the GetCallLead mobile applications (iOS and Android), web dashboards, APIs, and associated services operated by Invention Hill ("GetCallLead", "we", "our", or "us").
Our core service helps sales professionals and business teams organize leads, schedule follow-ups, and record call outcomes. Organization identifiers are used to separate customer workspaces in the service.
2. Data We Collect and Why
We only collect information necessary to provide and secure our mobile sales CRM services:
| Data Category | Source & Usage Purpose | Tracking / Retention |
|---|---|---|
| Account Identifiers | Name, work email, phone number, organization name. Used for staff authentication and workspace identity. | Linked to organization. Retained during active subscription. |
| Sales Leads & Interactions | Customer contact names, phone numbers, deal notes, manual call outcome tags, pipeline stage, and follow-up reminders. | Scoped strictly to your organization workspace. Not sold to advertisers. |
| Device Contacts (Optional) | Used solely when you explicitly grant contact access to resolve caller names or import leads. | Processed locally or imported into your organization workspace upon explicit confirmation. |
| Device & Push Notifications | Firebase Cloud Messaging (FCM) tokens and installation IDs to deliver follow-up alerts and task assignments. | Invalidated automatically on logout. No advertising tracking. |
| Purchase History | Subscription status and App Store / Google Play transaction receipts handled via RevenueCat / StoreKit / Play Billing. | Retained as required by applicable tax, accounting, and financial laws. |
Explicit Notice Regarding Telephone Calls
GetCallLead does not record telephone conversations or secretly intercept audio. The user taps to initiate calls via the native device dialler, and manually records the outcome, notes, and next action in GetCallLead.
3. Sub-Processors and Technical Infrastructure
We do not sell your organization’s lead data to advertisers. We share data only with technical infrastructure providers necessary to operate the service:
- Cloud Hosting & Database: Managed relational database hosting with organization-scoped access controls.
- Push Notifications: Google Firebase Cloud Messaging (FCM) for operational reminder alerts.
- In-App Purchases: RevenueCat, Apple StoreKit, and Google Play In-App Billing for subscription entitlement verification.
4. Data Retention and Security Practices
Data is transmitted over HTTPS and access is controlled by organization roles. All customer records are scoped to the organization workspace.
Customer data is retained while needed to provide the service and for documented legal, security, accounting, backup, or dispute-resolution purposes.
5. Lawful Basis for Processing
We process your personal data under the following lawful bases:
- Contract Performance: Processing necessary to provide the GetCallLead CRM service as agreed when you create an account.
- Legitimate Interest: Service analytics, infrastructure security, and fraud prevention (we do not use personal data for behavioural advertising).
- Consent: Where required by law, such as push notification opt-in or optional contact book access.
- Legal Obligation: Retaining financial transaction records where mandated by applicable tax or accounting regulations.
6. Your Rights Under Applicable Data Protection Laws
Depending on your jurisdiction, you may have the following rights regarding your personal data:
| Right | DPDPA (India) | GDPR (EU/EEA) |
|---|---|---|
| Access your data | Section 11 — Right to information about processing | Article 15 — Right of access |
| Correct inaccurate data | Section 12 — Right to correction and erasure | Article 16 — Right to rectification |
| Erase / delete data | Section 12 — Right to erasure | Article 17 — Right to erasure |
| Data portability | — | Article 20 — Right to data portability |
| Withdraw consent | Section 6(6) — Right to withdraw consent | Article 7(3) — Right to withdraw consent |
| Grievance redressal | Section 13 — Right to grievance redressal via Data Protection Board | Article 77 — Right to lodge complaint with supervisory authority |
To exercise any of these rights, contact us at support@getcalllead.io or use our Account & Data Deletion Portal. We will respond within 30 days.
7. Account and Data Deletion Rights
GetCallLead provides a web portal for submitting account and data deletion requests. Identity verification must be completed before records are permanently removed.
8. International Data Transfers
GetCallLead uses cloud infrastructure that may process data outside your country of residence. Where personal data is transferred internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) where required under GDPR, and compliance with applicable cross-border data transfer provisions under DPDPA.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the application or by email at least 30 days before the changes take effect. Continued use of the service after the effective date constitutes acceptance of the updated policy.
10. Contact Our Support Team
For privacy questions or data subject inquiries, contact our team at: